Frequently Asked Questions

Have Questions? We're Here to Help.

Find quick answers to the most common questions about life at Serenova, from care options and amenities to lifestyle, tours, and more. Your peace of mind starts here.

What is a concierge community, and how is it different from senior living?

A Concierge community like Serenova is designed for adults 55 and over who want a lifestyle centered around service, wellness, and ease. It's not a retirement home, assisted living, or memory care. There's no clinical feel, just personalized support, refined amenities, and hospitality that feels more like a boutique resort than a traditional senior option.

Yes. Serenova provides an all-inclusive lifestyle where almost everything is taken care of. Concierge services, maintenance-free living, wellness activities, housekeeping, and social programming are all part of the experience. It's designed so you can enjoy more of what matters most.

At our Woodforest location, Members enjoy a resort-style pool, spa, pickleball courts, wine room, fitness center, and on-site restaurant. There are also thoughtfully curated events, wellness services, and full concierge support to help simplify everyday life.

Not at all. Many Members are still working full-time or part-time. Serenova is ideal for people who want a lock-and-leave lifestyle with fewer responsibilities and more concierge support, whether you're traveling, working, or just ready to enjoy a different pace.

At Serenova, we offer more than independent living; it is a Concierge community.

This distinction is key. While traditional independent living provides the setting for an autonomous life, our approach is far more personalized.

Our dedicated Concierge Team focuses on understanding you as an individual—your preferences, your passions, and your priorities. This allows us to move beyond a standard list of services and create a lifestyle that is uniquely yours.

Whether it's managing the details of your home, arranging a private dinner party, or securing tickets to an event you'd love, the experience is tailored specifically to you. It's the freedom of independence, elevated by a layer of personal attention that anticipates your needs and enhances your everyday.

Any 55-plus community can offer a pool and a clubhouse. Serenova delivers a different experience, rooted in the principles of hospitality. At the center of it all is your Concierge Team, turning elegant design and beautiful spaces into a life of personalized ease. This commitment to personalized, intuitive service is what elevates Serenova beyond the expected and into a class of its own.

This phrase captures Serenova, we believe your energy should be spent on your passions, not your property. It's our commitment to seamlessly managing the complexities of daily life, from upkeep to planning your next adventure, so you can fully immerse yourself in what brings you joy. Ultimately, it means we handle the details, so you can author your most fulfilling chapter yet.

We understand that a key part of choosing a long-term home is having a plan for future healthcare needs. Serenova is designed to be a community where you can comfortably and confidently age in place, and our goal is to provide resources that support your evolving wellness requirements.

While Serenova is an independent living community and does not directly provide healthcare, we are establishing a network of trusted, third-party providers to serve our members right where they live. Your Concierge will be able to assist in coordinating a variety of on-site services, including:

  • Concierge Doctor Services: Access to physicians who can provide primary care within the comfort of your Serenova residence.
  • Home Health Care: Connections to reputable local agencies or assistance should you need it.
  • On-Site Therapy: Arrangements for trusted providers to deliver physical, occupational, or speech therapy in your home.

Our commitment is to provide you with streamlined access to the resources you need, giving you and your family peace of mind and the ability to live confidently and independently at every stage.

Ready to Experience a Concierge Community?

Fill out the form to request a private tour or speak with our team. Discover the comfort, care, and freedom waiting for you at Serenova.